When people are in the market for building a new home, the typical assumption of a larger production builder being the best may not always prove to be true. There are many new construction builders available, especially in the San Antonio market. One can find a custom builder, a "build on your lot" builder, or what most in the industry call a "track" builder.
Companies like KB, Newmark, Highland homes, David Weekly are just a few names that are known as "track" builders because the typically build in an entire subdivision or split the lots between two or more big builders. Of course, there are some of the other builders, like David Weekly, that will also build on your lot. Custom home builders may either build a home on a lot they purchased, or may even build on an individual's lot. Custom home builders are perfect for building one's dream home and often times recommend an architect that can sit with the homeowner and design the home desired. With a custom home, a homeowner has more freedom to choose what they want in their home; with many track builders one may be limited to specific available interior changes.
A small builder, or one that is just starting out, may not have the leverage these bigger names have, but working with them doesn't have to mean that service or performance is compromised. Often times a smaller builder is easier to work with because one may have a better opportunity to deal directly with the builder /owner. In my opinion, this can be a benefit to the buyer when dealing with issues that require immediate resolution. Of course, the bigger builders have great communication, but they have a chain of command, like any other business, to follow. A small builder can have a more direct communication form because of their smaller size, which means smaller staff.
A smaller builder can offer the same benefits or features as some of the bigger well known names such as a 10 year structural warranty, great customer service, third party inspections, excellent floor plans, 1-2 years coverage for mechanical and electrical issues, etc. Remember, everyone starts somewhere and even the great ones can fall. Never assume a bigger name is better. There isn't a single home I think of that has the individual owner building every aspect of the home, however, it is easy to find trades with many skills at anyone of these construction homes.
Source: http://www.20vn.com/investing/investing-in-real-estate-things-to-look-out-for-eca.htm
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